At Olivia & Claire, we aim to provide a smooth and reliable delivery experience. Below you can find all important information about how we process and ship your order.

📦 Processing & Delivery Time

Orders are typically processed within 1–3 business days after payment has been confirmed. Most weekday orders are prepared within 24 hours, while orders placed on weekends or public holidays may require slightly more time.

After processing, estimated delivery time is 8–12 business days, depending on your location and current shipping conditions.

During busy periods such as holidays or promotional events, delivery may occasionally take a little longer. We always do our best to ship orders as quickly as possible.

🛒 Placing an Order

Ordering from Olivia & Claire is simple:

1. Select your preferred product
2. Click Add to cart
3. Review the items in your cart
4. Proceed to checkout
5. Enter your shipping details carefully
6. Confirm your shipping information
7. Choose your preferred payment method
8. Complete your order securely

After completing your purchase, you will receive an order confirmation email.

🔐 Secure Payment Methods

We provide secure and encrypted payment options to ensure your information remains protected.

Available payment methods may include:

• Credit and debit cards (Visa, Mastercard, American Express, Maestro)
• PayPal
• Klarna (pay later options)
• iDEAL
• Sofort
• EPS
• Other trusted local payment providers

All payments are processed through secure systems using encryption technology.

🚚 Shipping Information

We offer free shipping on all orders. There are no hidden fees or minimum purchase requirements.

To keep costs reasonable and reduce environmental impact, we may ship items from different fulfillment centers depending on availability.

Orders may be shipped from international warehouses to provide a wider product selection and competitive pricing. Because of this, tracking updates may sometimes show international transit before local delivery begins.

While we aim to meet estimated delivery times, delays caused by courier services, customs procedures, weather conditions, or other external factors may occasionally occur. Once an order has been shipped, delivery speed is outside of our direct control.

For this reason, refunds cannot be issued solely due to shipping delays once the parcel is in transit.

📩 Questions About Your Order

If you have any questions about shipping, delivery times, or your order status, feel free to contact us:

info@oliviaclaire.com

Our support team is happy to assist you.